Information about COVID-19 after April 1, 2025

Consultation service
Note: National telephone consultation service fot COVID-19 and its vaccination call center have been closed as of September 30, 2024.
Consultation about infectious diseases and vaccination: Phone: 0120-995-956
Note: This telephone number has changed since April 1, 2025.
Attention hours: 9:00-17:00 (except Sat., Sun., holiday and end of year and New Year's period)

Basic measures to prevent from infection
COVID-19 is considered to be transmitted by droplets, contact, and aerosols.
Basic prevention measures are essential to protect yourself as well as for colds and seasonal influenza.

If you have any symptoms
When you have any symptoms such as fever, and if you want to see a doctor, contact your family doctor. Co-payment is required for medical examination and tests. If you cannot find a clinic or a hospital to visit, check a list of available clinics and hospitals on the website of Osaka Prefecture or contact the consultation service.

If you became COVID-19 positive
Follow instructions of a doctor and rest quietly. The decision to avoid outings or not is at the discretion of individual. If your condition gets worse, consult your family doctor. Recovery accommodations for isolation ended on Sunday, May 7, 2023. Copayment is required for outpatient care, examination, prescription, and hospitalization.

For a family living with a patient
Identifying close contacted person or requesting to avoid outings for family members are not required any more.

Contact
Infectious Disease Control Division,
Public Health Office, Health Department of Higashiosaka City
Phone: 072-960-3805/Fax: 072-960-3809